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Customer Support Jobs

Many business professionals will argue that a company lives or dies by its customer support. Often times this is the only personal communication a customer has with a company and this first (and possibly only) interaction is crucial. Professionals working within customer support must be patient, have a high degree of emotional intelligence, and excellent listening skills. Customer support roles are the point of contact between a customer and a company that could provide the opportunity for a long lasting, loyal, and high revenue relationship.

Working in customer support requires a lot of time spent communicating directly with clients via the phone or online chat to ensure your company’s product or service can continue to solve their problems. Sometimes working with a customer can take days or even weeks of back and forth communication. This requires patience, articulation, a strong understanding of the customer’s problems and needs, as well as expertise in your company’s services or products. Experience working in a call center or is valuable when seeking a role in customer support. Proficiency in multiple languages is also a benefit.

Types of Jobs

  • Customer Success Manager
  • Customer Service Representative
  • Customer Onboarding
  • Account Support
  • Technical Support
Experience Average Salary
Entry Level $33,626
1 – 3 Years $34,653
4 – 6 Years $36,002
7 – 9 Years $37, 193

Professional Services Specialist

Respondent

Americas

Full Time

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Customer Success Strategist

FeedOtter

Americas

Full Time

Customer Support Representative

Treehouse

Americas

Full Time

Customer Success Representative

Chili Piper

Anywhere

Full Time

Customer Support Specialist - Salesforce

Formstack

Americas

Full Time

Software Support Engineer

Seeq

Americas

Full Time

Web Hosting Support (French)

HostPapa

Anywhere

Full Time

Web Hosting Support (English)

HostPapa

Anywhere

Full Time

Finnish Customer Support Expert

UCC Cloud

Europe

Part Time

Customer Service Representative

Collage.com

Americas

Freelance

Cloud Support Engineer

Platform.sh

Americas

Full Time

Customer Success Strategist

Muck Rack

Anywhere

Full Time

Customer Support (Americas)

Hotjar

Americas

Full Time

Customer Support (EMEA)

Hotjar

Asia
Europe

Full Time

Customer Success Manager

Small Improvements

Americas

Full Time

Customer Support Representative

Packlane

Anywhere

Full Time

Join Our Free Remote Job Placement Program

Dynamite Jobs

Anywhere

Part Time

Customer Success Manager

Dozuki

Americas

Full Time

Customer Success (Project) Manager

nClouds

Americas

Full Time

CI/CD Solutions Engineer

Semaphore

Europe

Full Time

Customer Support Manager

Nightwatch

Anywhere

Part Time

Customer Success Manager

Mailbird

Anywhere

Full Time

Tech Support Specialist

Mailbird

Anywhere

Full Time

Customer Success Manager

Leapfin

Americas

Full Time

Customer Success Specialist

ALICE

Americas

Full Time

Customer Success Manager

ALICE

Europe

Full Time

Customer Support Specialist

Quartzy

Americas

Full Time

Help Desk Associate

Pear Deck

Americas

Full Time

Efficiency Expert/Customer Service Representative

Radformation

Americas

Full Time

Customer Support Representative

PhoneBurner

Americas

Full Time

Customer Success Manager

KBMax

Americas

Full Time

Customer Education

HelpDocs

Anywhere

Full Time

Product Support Expert

Follow Up Boss

Americas

Full Time

Customer Experience Specialist

Flow

Americas

Full Time

Customer Support Engineer

Chef

Americas

Full Time

Customer Service Advocate

BriteCore

Americas

Full Time

Inbound Sales Representative

Kinsta

Europe

Full Time

Customer Care Agent

BookingSync

Europe

Full Time

Head of Customer Experience

Mystery.org

Americas

Full Time

Customer Service Specialist

Marketcircle

Americas

Full Time