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Customer Success (Project) Manager

Website nClouds

Highlights

  • 👪 Family-Friendly 👪
  • 🏝 Company Retreats 🏝
  • 🇺🇸 Anywhere in the U.S. 🇺🇸
  • 💲Competitive Salary and Perks💲

You are an expert project manager and multi-tasker. You love client interaction and you manage relationships brilliantly. You coordinate internal resources for flawless execution of projects. No one has ever seen you sweat (except maybe at the gym). At nClouds, you will ensure that all projects are delivered on-time, within scope. You’ll develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress in the form of weekly sprints/goals and properly defined milestones. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management, as needed. Manage the relationship with the client. Create and maintain comprehensive project documentation with help of engineers. If this sounds like you, please apply now.

Skills required

  • Experience as a project administrator in the IT sector.
  • Good technical background, with understanding of technical projects.
  • Excellent client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills, including attention to detail and multi-tasking skills.
  • Strong working knowledge Atlassian products like Jira/Confluence.