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French Customer Service Agent

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Website KLIM Technologies

DC MEMBER The Dynamite Circle (the DC) is an exclusive community of more than 1,200 established entrepreneurs.

Highlights

  • 🗣 French Speaker 🗣
  • 👪 Family-Friendly 👪
  • 💥 Work for a DCer 💥
  • 🏝 Company Retreats 🏝
  • 🚀 Opportunity for Growth 🚀
  • 💲 Competitive Salary and Perks 💲

Now Hiring: French Customer Service Agent
KLIM Technologies is hiring remotely!

Duties & Responsibilities

You will be in charge of:

  • Assisting our French speaking customers
  • Answering empathetically to each customer in order to match their exact needs
  • Reporting the issues our customers encounter
  • A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company.
  • Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.
  • You can directly see the results of your work in helping the company grow.

Skills & Qualifications

  • Perfect in French
  • Proficient in English
  • Abilities in German, Italian, Spanish or Mandarin is a plus
  • Previous experience in Customer Service is a plus

Profile

  • Autonomous
  • Responsible
  • Reliable
  • Willingness to learn
  • Hardworking
  • Altruistic
  • System-oriented (i.e. find ways to do the job better and faster)
  • Geek tendencies are a plus
  • Some technical knowledge

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