Website Result Story
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About the Role
Hello Operations Managers!
My name is Mike Lavin and I am the CEO of ResultStory – a company dedicated to producing conversion-boosting authentic customer video testimonials for our client’s websites. We are a startup with ambitious growth plans. Currently, we have a remote team of 4 spread across the globe, which we expect to double in the next 6 months.
We are looking for a full-time talented Operations Manager to take over the day-to-day operations and assist with taking the business to the next level. The right person to build internal systems, run the team, and create game-changing strategies.
We are looking for an Operational Manager specifically with these requirements:
- Native (or close-to-native) written and spoken English
- Excellent communication skills (daily/weekly 1-on-1 calls)
- 2+ Years of experience in Operations
- Experience in business management
- Experience in a leadership role / leading a team
- Experience working in a remote team and/or managing one (no matter the size)
- Strong problem-solving skills and ability to manage complex situations
- Experience working in a digital marketing company/department OR experience as a marketer
Nice to have:
- A love of processes/organization and/or SOPs (Standard Operating Procedures)!
- Previous experience using Trello, Slack and/or other organizational/management tools.
Your responsibility will include (but not limited to):
- Building internal processes alongside the CEO and existing team
- Managing the team responsible for the execution of the product and KPIs
- Maintaining and contributing to the improvement of the team
- Assisting in the recruitment process to build out the team
- Conducting weekly calls with team members
- Being responsible for quality assurance
- Improving the internal CRM
- Suggesting improvements throughout and coming up with solutions
- Work for an interesting, modern company, in a fast growth environment.
- Be personally mentored by the CEO to develop your own skill sets and career, whilst also being given lots of autonomy to deliver results in your role.
- Enjoy the benefits of remote work and learning from anywhere in the world.
- Create and execute dynamic and multi-layered business strategies.
- Lead an entire team of professionals.
- Have the opportunity to grow out of the team as the company grows.
- Have the opportunity to manage an entire business, its processes, and be responsible for direct growth.
What We Do
Here are some resources for you to check out to get a good understanding of our service:
- Our site: https://resultstory.com
- My LinkedIn profile: https://www.linkedin.com/in/mikelavin
- Watch this video testimonial about ResultStory, produced in exactly the same way as the videos we make for our clients: https://resultstory.wistia.com/medias
Our hiring process is made up of 5 parts, so please keep in mind that some time will need to be dedicated to a questionnaire, video, paid test project, and two 1-on-1 interviews.
After you complete the form, please send an email to email@example.com and us know you finished the form. Thank you!