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Customer Support Jobs

Many business professionals will argue that a company lives or dies by its customer support. Often times this is the only personal communication a customer has with a company and this first (and possibly only) interaction is crucial. Professionals working within customer support must be patient, have a high degree of emotional intelligence, and excellent listening skills. Customer support roles are the point of contact between a customer and a company that could provide the opportunity for a long lasting, loyal, and high revenue relationship.

Working in customer support requires a lot of time spent communicating directly with clients via the phone or online chat to ensure your company’s product or service can continue to solve their problems. Sometimes working with a customer can take days or even weeks of back and forth communication. This requires patience, articulation, a strong understanding of the customer’s problems and needs, as well as expertise in your company’s services or products. Experience working in a call center or is valuable when seeking a role in customer support. Proficiency in multiple languages is also a benefit.

Types of Jobs

  • Customer Success Manager
  • Customer Service Representative
  • Customer Onboarding
  • Account Support
  • Technical Support
Experience Average Salary
Entry Level $33,626
1 – 3 Years $34,653
4 – 6 Years $36,002
7 – 9 Years $37, 193

Customer Success Specialist

AgencyAnalytics

Asia
Europe
Pacific

Full Time

Support Specialist

MonetizeMore

Asia

Full Time

Chat Specialist

Empire Flippers

Anywhere

Full Time

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Customer Onboarding Specialist

Awesome Motive

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Customer Success Manager

healthfinch

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Full Time

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Jaumo

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Billing Specialist

Respondent

Americas

Full Time

Customer Support (EMEA)

Hotjar

Asia
Europe

Full Time

Director of Paid Media

SmartBug Media

Americas

Full Time

Flight Deal Expert

Dollar Flight Club

Anywhere

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Internal Communications Advisor

SocialChorus

Americas

Full Time

Customer Support Advocate

GoCardless

Anywhere

Part Time

Internal Communications Advisor

SocialChorus

Americas

Full Time

Software Support Engineer

Seeq

Americas

Full Time

Customer Support Specialist

Webflow

Asia

Full Time

Integration Manager

Redox

Americas

Full Time

Technical Customer Support Manager

Redox

Americas

Full Time

Customer Support & Technical Writer

Jetti

Europe

Full Time

Customer Service Representative

PlacidWay

Anywhere

Full Time

Customer Support Platform Engineer

Pagely

Anywhere

Full Time

Senior Member Success Specialist

Scott’s Cheap Flights

Americas

Full Time

Senior Software Engineer, Customer Success

Gatsby

Americas
Europe

Full Time

Kubernetes Solution Engineer

Giant Swarm

Americas

Full Time

Technical Customer Support

SegMetrics

Americas

Part Time

Customer Onboarding Specialist

CloudTalk

Europe

Full Time

Customer Success Manager

LexBlog

Americas

Full Time

Tier 3 Customer Support Engineer

Files.com

Americas

Full Time

Customer Service Associate

Italic

Anywhere

Full Time

Customer Champion Extraordinaire

InventoryLab

Americas

Full Time

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Dynamite Jobs

Anywhere

Part Time